If you have any questions about this Privacy Policy or wish to exercise any of your rights, including changing your marketing preferences, please contact your usual legal and general contact or customer service team. You can also use the Contact Us section of our website. Personal data collected from you will be shared with fraud prevention authorities in order to prevent fraud and money laundering and to verify your identity. If fraud is detected, you may be denied certain services, finances or employment. For more details on how your information is used by us and these fraud prevention agencies, as well as your privacy rights, please see legalandgeneral.com/cifas When we talk about personal information, we mean information about a person who can identify it, such as name, address, email address, phone number and financial details. These may include customers (including prospects), their designated representatives (e.g. agents), employees, shareholders, business contacts, and suppliers. Any reference to “information” or “data” in this Policy is a reference to personal data about a living individual. If you want us to call you about our mortgages for later in life. Please enter your full name and phone number. You may also provide your email address if you wish to opt out of receiving emails about our products and services. Details of how we process your data can be found in our Privacy Policy. Taking care of your loved ones is so important.
You can help them protect them financially with the UK`s leading life insurer from just £6 a month. Choose from the drop-down menus below to find full contact and support information. Visit our contact homepage to find the support section you are looking for. If you have been introduced to us by another company (for example, a bank, insurer, mortgage company, your employer or their financial advisor), we may share your information with them to enable them to: You can reach our telephone team by text transfer at the following address: If you are an employer, You can access all the information on our General Employer page. We know that sometimes things can go wrong. Our top priority is to provide you with the highest level of customer service. If there is a problem, please let us know and we will try to find a solution as soon as possible. We can usually solve most problems immediately.
If it takes longer, we will contact you to let you know who will take care of it and what the next steps are. If you would like to discuss a cooperation, please contact us by e-mail. To learn more about the easiest way to contact us with SmartService, visit our online form. Please note for all numbers:Lines are open:8 am – 8 pm Monday to Thursday8 am – 6 pm FridaySaturday and Sunday closedWe are closed on public holidays Legal & General and other organisations can access and use information recorded by fraud prevention authorities in other countries. Please contact our Group`s Financial Crime Department if you wish to receive the relevant contact details of the anti-fraud authorities: If you wish to contact us by email about a product other than retirement, please visit our main customer page so that we can process your request properly. For general customer inquiries, please call:01737 370 370 For general inquiries to securely update your ISA bank details or change your address online. The best way to contact us at the moment is to email your request to retirement@landg.com. If you have an insurance number that starts with DUESS or DUXRA, please call: 0370 900 3110 To protect our employees and customers from COVID-19, we are following government instructions. Pet insurance Enquiries from existing customers: 0370 060 2729. For written notices, please send your correspondence to: Log in here to manage your account or register to create one. Important investment decisions in UK regions have not yet been reflected in our Rebuilding Britain Index, but work is underway to change that.
Please note that you should not provide personal, financial or banking information when sending emails, as email is not a secure method of communication. Relay assistants are committed to privacy and any details you share with them, such as identification data or financial information, are safe and secure. If you have concerns about how we process your personal data or if you are not satisfied with how we have handled a request from you regarding your rights, you also have the right to lodge a complaint with the Information Commissioner`s Office. Your address is:. Millions of workers in the UK have been automatically enrolled in occupational pensions. As a legal and general client, we are pleased to offer you exclusive offers for our life insurance products. Use the following information to file a complaint about a legal and general life mortgage or a retirement interest-only mortgage. A complaint to Legal & General Home Finance could include: if you have taken out a lifetime mortgage with us and are not satisfied with the product, or if you are not satisfied with the customer service you have received.
To discuss your options for freeing up equity in your home or taking out a retirement interest-only mortgage, call us Monday to Sunday from 8.30am to 8pm on 0808 163 7522. We can record and monitor calls. You can also ask one of our advisors for a callback who will be happy to help you. If we need to make a payment for plans you had or still have with us, we will contact you to ask for your bank details. Before disclosing your information, you must ensure that it is us by calling us on 03700 500 263. You have data protection rights regarding how we process your personal data. More information on these rights can be found on the Information Commissioner`s website. If you wish to exercise any of these rights, please contact your customer service. You can also use the Contact Us section of our website.
Payment Services, Legal & General Retirement, PO Box 809, Cardiff, CF24 0YL. The easy way to view and manage legal and general products. This requires us to carry out an assessment of our interests in the use of your personal data against the interests you have as a citizen and the rights you have under data protection laws. Sometimes life can be unpredictable, but we`re here to help you plan for the unexpected. Product details and supporting documentation can be found on our product pages. Call fees vary. Calls can be monitored and recorded. To support our commitment to delivering an exceptional customer experience, you can expect us to adhere to these principles when handling your complaint: Under data protection law, subject access requests may be submitted orally or in writing (whether in an email, a message on social media or a message delivered).
Please contact us if you have a question about any of our group protection products and services. You can notify us of a change of address, a change of bank details, inform us of a bereavement or send us documents via our digital post office via our online forms. We retain your personal data in accordance with our internal retention policies. We determine how long we keep them based on the minimum retention periods required by law or regulation. We will only retain your personal data after this period if there is a legitimate and demonstrable business reason to do so. Having a child is a life-changing event, but given recent unprecedented times, has lockdown prevented people from being parents and have pandemic puppies changed people`s plans? Diminishing life insuranceView – Decline life insurance Learn more about how to make a pet insurance claim.